Therapy FAQs | Vanessa Lopez, LCSW-R | Hudson Valley & Online Therapy in NY

General FAQs

FAQ: Online Therapy in New York

Q: Do you offer therapy outside of Stone Ridge/Hudson Valley?
A: Yes. I provide secure telehealth therapy sessions across all of New York State, including Hudson Valley, New York City, Albany, Rochester, and Buffalo.

Q: How does online therapy work?
A: Online sessions are held through a secure, HIPAA-compliant video platform. All you need is a private space and internet connection.

Q: What issues can be addressed through telehealth?
A: Trauma recovery, couples counseling, depression, anxiety, addiction, and psychedelic integration therapy can all be effectively supported online.

Q: Is telehealth therapy available for couples?
A: Yes. I offer couples therapy sessions online, helping partners anywhere in New York improve communication and deepen emotional connection.

Insurance and fees

What is your fee?

My fee is $250 per session. My practice is private pay, so payment is due at the time of the session.

Do you accept insurance?

I do not bill insurance directly. If your plan includes out-of-network benefits, you may be eligible for partial reimbursement. Coverage, deductibles, and reimbursement rates vary by plan, so contact your insurer to confirm your benefits.

Do you provide superbills?

Yes. I provide superbills for clients who want to seek out-of-network reimbursement from their insurance plan. A superbill does not guarantee that your insurer will reimburse any amount.

What should I ask my insurance company?

Ask whether your plan includes out-of-network outpatient mental health benefits, whether you have a deductible, what percentage or allowed amount may be reimbursed after the deductible, whether pre-certification is required, and how to submit a superbill.